The Essence of Caring – Customer Service Program for Clinics & Health Care

Attaining excellence in patient relations, and client loyalty through a learning technology specifically designed for the unique needs of clinics, managed care & hospitals.

– Enable employees to accomplish more with fewer resources while maintaining quality of work and client loyally.
– Reduce customer complaints and staff turnover.
– Lessen the risk of client litigation through enhanced staff interpersonal skills.
– Build patient loyalty and positive word of mouth advertising.
– Create pride in routine performance.
Encourage and support employee teamwork.
– Improve attitude, morale and communication skills.
– Reinforce your customer service philosophy.
– Empower staff to deal more effectively with patient problems.

The Essence of Caring is designed to enable your employees to demonstrate a “caring” behavior and ensure that your clients are receiving good care in a hospitable manner with individualized service.

Special Formula:Event is on Saturday April 30, 2011.

For reservations kindly contact through e-mail or phone.

Special Feature:Cost per participant: $286