We’ve all had our breakdowns, frustrations, and confusion over the (lack of the) phone system in Lebanon. From virtually no choice between providers to pocket bruising bundles, here’s what irritates us the most. If you have any additions (which you probably do) feel free to leave them in the comments below.
Send 6475 to 4787 for internet, but then click 3839 to check your bundle then look at 7483 to change it, oh, but wait, not like that – click 1473 then *, *, # to repeat!
3. We only have the option of two phone companies.
It’s not really Alfa or MTC’s fault that they’re the only companies, but since they really take advantage of the lack of choice for consumers, we’re going to blame them anyway.
4. You HAVE to top up every month.
Otherwise, face your line being burnt and sold. Yes, we know that outside of Lebanon people pay the same, or more, for their monthly lines (let’s ignore the fact that wages in Lebanon are significantly less than outside for a moment), but the difference is that they also have a “pay as you go” option. That means you can top up £10 just once in a year if you want and still have your line. Choice, ahh, what a wonderful concept.
5. That night time offer:
Now you have even more reasons to stay up super late! Exclusively, subscribe to the new Alfa 5×5 bundle (1AM till 6AM). Send ND5 to 1050 pic.twitter.com/6gPXXd9Ua0
…and we weren’t quite sure whether it was for people who work night shifts (although it doesn’t even cover a full shift), or, for horny teenagers.
6. But Alfa’s Valentine’s Day offer was AMAZING:
بعيد Valentine هديّة آخر تكة فيا تكون أحلى هدية. اهدي أي باقة انترنت مع حسم 50%. هالعرض حصري لمشتركي ألفا بس من 12 لـ 14 شباط pic.twitter.com/7E0unsByCp
But with no clear guidance, nobody really understood how it worked, and most of Alfa’s tweets were filled with confused Lebanese people (including myself) asking for help.
7. That time Touch really didn’t get the joke:
@wissam_kh Thank you Wissam for your suggestion. Have a nice day 🙂
