{"id":11441,"date":"2011-09-05T00:00:00","date_gmt":"2011-09-05T00:00:00","guid":{"rendered":"https:\/\/www.beirut.com\/directory\/planning-building-integrated-online-presence-for-banks-the-role-of-social-media-in-customer-care"},"modified":"2011-09-05T00:00:00","modified_gmt":"2011-09-05T00:00:00","slug":"planning-building-integrated-online-presence-for-banks-the-role-of-social-media-in-customer-care","status":"publish","type":"directory","link":"https:\/\/www.beirut.com\/en\/directory\/planning-building-integrated-online-presence-for-banks-the-role-of-social-media-in-customer-care\/","title":{"rendered":"Planning, Building Integrated Online Presence for Banks: The role of Social Media in customer care"},"content":{"rendered":"<p>The emergence of new forms of banking channels such as Internet banking, Automated Teller Machines (ATM), phone banking and also maturing financial market and global competition have forced bankers to explore the importance of customer loyalty. Therefore, studies need to focus on the changing role of the banking system and its dynamic financial market.<\/p>\n<p> <strong>Special Formula:<\/strong>Speaker:<br \/>  &#8211; Fady Sabbagha<br \/>  CEO<br \/>  Born Interactive<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The emergence of new forms of banking channels such as Internet banking, Automated Teller Machines (ATM), phone banking and also maturing financial market and global competition have forced bankers to explore the importance of customer loyalty.<\/p>\n","protected":false},"featured_media":561277,"template":"","tags":[],"class_list":["post-11441","directory","type-directory","status-publish","has-post-thumbnail","hentry","category-seminars-and-lectures"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.5 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Planning, Building Integrated Online Presence for Banks: The role of Social Media in customer care<\/title>\n<meta name=\"description\" content=\"The emergence of new forms of banking channels such as Internet banking, Automated Teller Machines (ATM), phone banking and also maturing financial market and global competition have forced bankers to explore the importance of customer loyalty.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.beirut.com\/en\/directory\/planning-building-integrated-online-presence-for-banks-the-role-of-social-media-in-customer-care\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Planning, Building Integrated Online Presence for Banks: The role of Social Media in customer care &#187; 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